This policy covers how we use your personal information. We take your privacy SERIOUSLY and will take all measures to protect your personal information.
Who We Are
Our website address is: https://ecobox.co.za/
Collection of Information
This website collects:
- Voluntarily provided information when a contact form is filled out and submitted.
- Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs.
What Ordering Information Do We Collect?
We only collect information that we need that is related to your order. This includes your:
- Billing Address
- Shipping Address
- Email Address
- Credit Card Information
In addition we also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing.
How Is My Information Used?
Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE.
Security and Storage
Only your order data billing, shipping, and order contents data is stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server. We do not store your Credit Card data.
Cookies and Browser Information
Cookies are small files that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents. We use them only to track this information.
Embedded Content From Other Websites
Articles on this site may include embedded content. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Your personal data is captured when you submit a contact form. We keep contact form submissions for customer service purposes, but we do not use the information submitted for marketing purposes.
We use Google Analytics to collect site traffic statistics. Analytics tracks and reports website traffic. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of Google Analytics by installing the Google Analytics opt-out browser add-on.
For more information, please visit the Google Privacy & Terms.
Our website uses a “visitor action pixels” from Facebook that tracks user behaviour after they have been redirected by clicking on a Facebook ad. This enables us to measure the effectiveness of Facebook ads for statistical and market research purposes. The data collected in this way is anonymous to us. We do not see the personal data of individual users. However, this data is stored and processed by Facebook. A cookie may also be stored on your computer for these purposes. Facebook may link this information to your Facebook account and also use it for its own promotional purposes, in accordance with Facebook’s Data Usage Policy.
Links to Other Websites
Our website contains links to affiliate and other websites. We do not claim responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website.
If you have any questions or concerns related to our website, please feel free to contact us.
Get in touch to find out more!
Do you need assistance with your order or have a question about our products? Feel free to get in touch and one of our team members will contact you shortly.
For your convenience, our operating hours are listed below:
Monday – Friday
8am – 5pm